As the coronavirus crisis rages, public life in all countries is grinding to a halt. The social distancing rules forced millions of people worldwide to change their daily routine, including the way they travel or use mobility services.
According to data gathered the revenue of the global mobility services market is expected to plunge by $450B year-on-year, falling to $616B value in 2020.
Flights and Taxi Services to Lose $395B in Revenue
The mobility services market includes flights, ride-hailing, taxi services, long-distance bus travel and train tickets, car rental hires and car-sharing services, booked online and offline.
In 2017, the revenue of the global mobility services segment amounted to $975B, per Statista Global Consumer Survey. Over the next two years, this figure rose to $1.06TRN.. Flights, taxi and ride-hailing services, as the two leading segments, generated nearly 80% of that value.
COVID-19 crisis came as a new shock to the market already faced with growing environmental concerns, new regulatory trends, and changing customer preferences.
- Statistics show the flight segment is expected to lose 47% of revenue in a year, falling from $538B in 2019 to $285B in 2020.
- Ride-hailing and taxi services are set to witness a 37% drop, with the revenues plunging by $37B and reaching $53B this year.
- The combined revenues of the train and bus segment are forecast to plummet by $46B reaching $77B value in 2020.
- Car rental services are expected to witness a 41% drop year-on-year, reaching $53B in revenue by the end of the year.
- The incomes of the market’s smallest segment, the car-sharing services, is expected to drop to $2.1bn in 2020, a 22% fall year-on-year.
Data also revealed the recovery of the mobility services market after the coronavirus crisis is expected to last at least three years, with the revenue reaching $1.17TRN in 2023, only a 10% increase compared to pre-COVID 19 figures. By the end of 2024, this figure is forecast to touch $1.3TRN.
The Number of Users to Plunge by 591 Million in 2020
Online sales accounted for 68% of the total mobility services revenues in 2020, a 1% increase year-on-year. This figure is expected to rise to 72% by 2024.
Data also show a substantial drop in the number of users amid the COVID-19 crisis, falling from 4.2B in 2019 to almost 3.6B in 2020.
Flights and car-rental segments are expected to have the most significant share in that negative trend. In 2019, the number of users in the flight segment amounted to 993.7M. This figure is forecast to stumble to 511M in 2020, a 48% drop year-on-year. The number of people using car rental services worldwide is expected to plunge to 266M this year, a 40% decrease compared to 2019 figures.